All posts
Guest Speaker

"It's Brand New, So What Could Possibly Go Wrong?"

TCMC Board7 min read

Felix Peña opened his talk with a warning that had nothing to do with houses.

"I have to be able to fully disclose something," he told the room. The matter he was about to describe is in litigation. He could not name the developer, the city, or the building department. He could give us the shape of what happened and what it taught him, and nothing more.

So that is what this post does too. No names, no addresses, no parties. Just the lesson, which is the part that belongs to all of us anyway.

Prefer to watch it? The council recorded the meeting, and the video below opens exactly where Susan introduces him.

The recording opens at Felix's introduction and his talk runs about 17 minutes. Press play to watch it here, pop it out for a bigger view, or watch it on YouTube.

The setup

Felix has owned and operated Home Savvy Inspections since 2004 and has been a certified inspector since 2006. He served as vice president and then president of the Silicon Valley chapter of the American Society of Home Inspectors, and he spent more than nine years right here at TCMC as vice chair and affiliate liaison. He sits on the ASHI Ethics Board. He is, by any measure, someone who has seen a lot of attics.

The call was an ordinary one: a pre-listing inspection for a seller. The home was two years old. The seller told him everything had worked perfectly since the day she moved in.

"I said, well, this is going to be a slam dunk."

What the trainee found

Felix works the exterior first and sends his trainee inside, then they swap. Partway through, the trainee came and found him in the garage.

"I need you to go in the attic with me. Like, now."

What stopped him was a collar tie, snapped clean in half. Collar ties are the horizontal members that hold a roof structure against itself. On a house carrying a tile roof, which is heavy, they are what keeps the roof from spreading and sagging under its own weight. Lose them and the load goes somewhere it was never meant to go, and the framing around it starts to give.

Then he found a second one. Then a third.

"I'm starting to sweat. And my poor guy says, is this what we always see? No. This is not what we always see."

The break in the pattern was that all of it clustered in one spot: right around the furnace. Felix's read, which he gave under oath later, was that whoever set the equipment needed clearance and simply removed what was in the way. The nails were still in place where the ties used to be.

The seller remembered hearing a loud bang once. They had a roofer come out. The roofer checked the tiles, found them fine, and left. Nobody opened the attic, because everyone assumed a roof noise was a roof problem.

The sentence that started a lawsuit

The seller called the builder. A project manager came out, looked, and said there was not a whole lot they could do, because the problem had not been discovered during the one-year warranty.

Felix's reaction, to a room of REALTORS who all made the same face: "You really said that out loud? All four of us just heard that."

A year of back and forth went nowhere. She hired an attorney. The attorney asked Felix for a presentation, and Felix told him he would only do it under subpoena, which is exactly the right answer. He was deposed by Zoom with a mediator, a stenographer, and a judge.

Here is the part worth sitting with. That one-year line is not the law in California. A latent defect, meaning one hidden from view, answers to a much longer clock:

How long a new California home is actually covered: one year for fit and finish, two years for dryer ducts and untreated wood posts, four years for plumbing, sewer and electrical, five years for paint and stains, and ten years for hidden structural defects

The one-year warranty a builder hands a buyer at closing is a fit and finish warranty. It covers cabinets, countertops, flooring, paint, trim. It is not the outer boundary of a buyer's rights, and a structural problem nobody could see is not a fit and finish item.

The three lines Felix will not cross

The strongest part of the talk was not the discovery. It was the discipline.

Find it, write it, stop. "I'm not an engineer. That's what we were taught. You find, you write, you stop. Where a lot of guys get in trouble is they keep going." His report said the roof had been compromised, that the damage was significant, and that it needed to be remedied. It did not diagnose, design a repair, or price one.

Stay in your lane, even when invited out of it. When the case moved toward resolution and he was asked to come back and sign off on the repairs, he declined. A home inspector is not a city inspector and not an engineer. The right person to review structural repairs is the one licensed to.

It is not what you say, it is how you say it. He showed the seller the photos on his iPad and she nearly cried. She had bought a brand new home believing it was new. Felix's job in that moment was to be accurate and to be kind, in that order, and both at once.

He extends the same rule to us: "I tell all my agents, you have a fine line. Do not cross it. Do not tell them, oh that's an easy fix, oh that's inexpensive. You don't know that. Let me do that."

The second story, in sixty seconds

Felix closed with a job from two days earlier. A homeowner kept noticing an odor in her primary bathroom whenever anyone flushed. She was proud of that bathroom; she had finally hired someone to put in the vents.

The contractor had run the bathroom exhaust fan straight into the plumbing vent stack. The stack is how sewer gas leaves the house. The fan was pushing humid air into it, and in the other bathroom the duct was not vented outside at all. Mold was already growing into the attic.

Same lesson, smaller stage. A professional signed off on it. Nobody looked again until someone did.

What we took away

Three things, short enough to remember on the way to a listing appointment.

  1. New does not mean inspected. Somebody's clearance problem becomes somebody else's structure. Two years of quiet is not evidence of quality.
  2. Know which clock you are on. "It's past the one-year warranty" is a sentence to question, not to accept.
  3. The referral is the protection. As Felix put it, the REALTOR is the first face the client sees, and the professionals you bring with you are your backup. Without them, you are the one standing in the hole when something surfaces later.

Thank you, Felix, for a story that was equal parts cautionary tale and masterclass in staying in your lane. And thank you to Susan Munkner, who put this speaker in front of the room.

Felix Peña, Home Savvy Inspections. ASHI Certified Inspector, operating since 2004. 510.393.6462.


A note on what is in this post. Our guest spoke about a matter in active litigation and stated on the record that he could not identify the developer, the city, or the building department involved. This account deliberately carries no identifying detail, and we have left out remarks about specific parties and public officials. Nothing here is a claim about any identifiable person or company.

This post summarizes one speaker's account of his own experience for the educational benefit of our members. It is general information only. It is not legal advice, not engineering advice, and not a home inspection. Claim periods in California depend on the specific facts, the type of defect, and the procedures in the Right to Repair Act, and the statutes cited are summarized rather than reproduced. For a real situation, consult a qualified attorney, a licensed engineer, and a certified inspector. Statutes referenced: California Civil Code sections 896 and 900, and Code of Civil Procedure section 337.15.

The Tri-Cities Marketing Council does not endorse or warrant the services of any speaker or affiliate. Speakers appear to educate our members; hiring decisions and the vetting behind them are always your own.

The conversation

Start the conversation.

Never published, never shared. It lets the council know a real person is behind the comment.

Comments are reviewed by the council before they appear.